Guide
eCommerce in five points

Whether you are a start-up with stock under the bed or an established company, the most important principle for the e-business  is that it should be easy and quick to go. Therefore, these should be the obvious focus for those who want to invest in e-commerce. As an e-retailer, your contact areas with customers are fewer and you must therefore also bet that your digital treatment will be as good as possible. So, which steps should you be thinking about when starting ecommerce ?
In order for your customers to have a thrilling customer experience, it is critical that you consider the five following points:

Set an e-commerce strategy

There is a lot to think about before starting up. There are several issues that are included in an e-commerce strategy: Your product or service - is it competitive and can it sell online? Is a webshop the best sales channel for you? Does your business idea hold? How will you earn the money? Be clear so that everyone can understand what you offer the market ...

Implement an e-business platform that focuses on the end-user

Choosing an e-commerce platform is not easy. You need a user-friendly interface with the user in focus and you must be able to handle the orders in a convenient way. So what is important to consider before choosing your e-commerce platform and suppliers?

Choose a simple and secure payment solution

Choosing the right payment provider is also an important choice for you as an e-commerce player. You know for yourself how frustrating it can be when a payment service malfunctions and you can't cancel your payment. The payment service therefore needs to be both agile, simple and secure in order for the customer to choose to complete their purchase...

Invest in a reliable logistics partner

If you want to win the battle for both customers and profitability, you need to answer the question: How should my product be delivered in the fastest and most cost-effective way? Successful e-commerce is very much about well-thought-out logistics...

Create smart and targeted communication and marketing

Since you do not meet your customers, as you do in a store, both customer service and customer care are a key part of your communication and marketing efforts. To keep your promises and to have a proactive customer service that is available and fast if something happens, therefore, is also very important...